Shipping Questions

Where do our products ship from?
All our products ship from California, USA

When do we ship your order?
We ship most packages in one business day, weekend and holidays excluded. If purchase is during off-business hours, your shipment will be mailed by the next business day. Standard business days are Monday – Friday, 8am – 6pm.

Purchased Monday at 3pm – your package will be mailed by Tuesday 5pm.
Purchased Saturday at 12pm – your package will be mailed by Monday 5pm.
Purchased Tuesday at 7pm – your package will be mailed by Thursday 5pm.

*Certain larger sized kits may take two business days to ship. These exceptions are clearly marked in the cart and purchase page. However, every effort is made to ship all kits within one business day. Custom kits take longer due to imagery processing and approval by the buyer.

When will you receive your order?
All U.S. orders are delivered within 3 to 7 business days (including Hawaii & Alaska). For an additional fee, Priority Mail options are available at the checkout for eligible regions.

Shipping carriers vary based on customer’s shipping address and order size. Most commonly we use USPS, FedEx, & DHL International.

Where can you track your order?
You will receive an email with a tracking number when your order is shipped. Simply click on “View Your Order” and you will be taken to your order’s tracking page.

Do we ship international?
Currently, shipping international is Not automated, however, please contact our Customer Support and we will get you a quote.